Guarantee and Refill: What to Do If Followers Unsubscribed

You ordered followers, and a few weeks later there are slightly fewer of them. This is not a mistake or a scam: that is how any audience source works. Here is where the drop comes from and how the guarantee helps you keep your result.

Why drops happen

• Social networks clean up accounts. Instagram, TikTok and Telegram periodically remove or restrict inactive and suspicious profiles, and they vanish from follower lists.
• People unsubscribe. Even real followers leave over time if your content stops being interesting to them.
• Different source quality. Cheaper options usually have a higher drop, pricier ones a lower one.

That is why many service descriptions state the expected drop and the guarantee period.

What the guarantee means

The guarantee badge (♻️, "30-day refill", "365 days") means that during this period after the order is completed you can request a free refill of the amount that disappeared.

How to do it:

1. Open "My orders".
2. On the completed order, click "Refill".
3. The request is passed to the provider, and the drop is restored within a certain time.

When the guarantee does not apply

• The guarantee period has already expired.
• The service has no guarantee badge: it is cheaper precisely because a refill is not included.
• The profile was made private or renamed, or the post was deleted, so the provider cannot find what to refill.

Refunds for undelivered amounts

Separately from the guarantee, there is an automatic refund: if the provider completed the order partially or cancelled it, the difference is returned to your balance right away. You don't need to contact support for this: the refund amount will be visible in "My orders".

How to reduce drop

• Choose options with a low drop and a guarantee if stability matters.
• Don't change your @username while the order is running and during the guarantee period.
• Don't make your profile private, otherwise a refill is impossible.